Sometimes files or caches can become corrupt (which sounds worse than it is). If the app has been updated, but the firmware has not, issues can arise.įor assistance updating your firmware, visit Updating Your Firmware. You can find more detailed network troubleshooting by visiting Troubleshooting Your Wireless Network.Īpps live on top of firmware, but get updates separately. Unplug your modem, router, and tv, then plug them back in (1. In any situation where the Internet is involved, or required, resetting your network should be the first step. Most Netflix related issues can be solved by a few troubleshooting steps. For questions about placement of buttons, content, or menus, visit the Netflix Help Center, or call Netflix at 1-86.
Note: The Netflix user interface is subject to change at any time.
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